FurniLuxeFURNILUXE

Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information.

Last Updated: January 21, 2026
GDPR & IT Act Compliant

Introduction

Welcome to FurniLuxe's Privacy Policy. FurniLuxe and its affiliates ("FurniLuxe", "we", "our" or "us") are engaged in the business of premium furniture e-commerce and interior design services.

This Policy outlines our practices in relation to the collection, storage, usage, processing, and disclosure of personal data that you have chosen to share with us when you access, use, or otherwise interact with our website at www.furniluxe.com.

At FurniLuxe, we are committed to respecting your privacy and protecting your personal data. This Policy explains how we process and use your personal data.

By using our Services, you confirm that you have read and agreed to be bound by this Policy and consent to the processing activities described herein.

1. Information We Collect

When you use our Services, we collect different types of personal data about you, including but not limited to:

Contact Data: Mailing or home address, location, email addresses, and mobile numbers
Identity and Profile Data: Name, username, photographs, gender, language, interests, and hobbies
Property and Home Data: Type of property, size, preferred furniture and color schemes, room details
Technical Data: IP address, browser type, device ID, access time, page views, and location data
Transaction Data: Payment details, order history, and transaction information
Usage Data: How you use our Services, browsing history, time spent on platform

2. How We Use Your Data

We will only use your personal data when the law allows us to do so. We use your personal data for the following purposes:

  • Verify your identity and create your account
  • Provide Services and process your orders
  • Monitor Platform security and prevent fraud
  • Personalize your experience
  • Improve our Services based on feedback
  • Process payments and track transactions
  • Send notifications and updates
  • Comply with legal obligations
  • Market our Services to you (with your consent)

Note: By using our Services, you authorize us and our partners to contact you via email, phone, SMS, or WhatsApp for service delivery and marketing purposes.

3. How We Collect Data

We collect personal data through the following methods:

Direct Interactions

When you create an account, use our Services, contact us, or participate in surveys and promotions.

Automated Technologies

Through cookies, web beacons, and similar technologies that automatically collect Technical Data about your browsing behavior.

Third Parties

From analytics providers (Google Analytics, Facebook), payment providers, and publicly available sources.

4. Cookies

We use cookies to distinguish you from other users and remember your preferences. This helps provide a seamless user experience and allows us to improve our Services.

Cookies are small text files placed on your device that help us recognize you and remember your preferences. You can manage cookie preferences through your browser settings, though disabling cookies may affect Platform functionality.

5. Data Sharing

We may share your personal data with:

Internal Third Parties

Other companies within the FurniLuxe group.

External Third Parties

  • • Service providers (hosting, marketing, payment processing)
  • • Analytics and advertising networks
  • • Logistics and delivery partners
  • • Regulators and legal authorities (as required by law)

We require all third parties to respect the security of your personal data and treat it in accordance with the law.

6. Your Rights

You have the right to access, correct, or delete your personal data. When you use our Services, we provide you with the ability to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Request data portability
  • Withdraw your consent

7. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access. Our security practices include:

End-to-end encryption for sensitive data

Secure data storage in compliant servers

Strict access controls and authentication

Regular security audits and updates

8. Data Retention

Your personal data will be stored and retained for as long as necessary to fulfill our stated purposes and for a reasonable period after account termination to comply with legal obligations.

In some cases, we may aggregate your data (so it cannot be associated with you) for research or statistical purposes, which may be retained indefinitely.

9. Opt-Out

If you wish to opt out of marketing communications or do not wish to be contacted via phone, please email us at furniluxethane@gmail.com with your registered email address and contact number.

Your number will be removed from our marketing lists within 15 working days.

10. Policy Updates

We may update this Policy periodically. If we make changes, we will notify you through the Platform or via email. We encourage you to review this Policy regularly.

By accessing our Platform after such updates, you consent to the revised Policy.

Questions or Concerns?

If you have any questions regarding this Privacy Policy, please contact us: